Refund policy

ALL SALES ARE FINAL. Returns, exchanges and cancellations are not acceptable.

If your package is stolen or lost in transit, you must file a claim with USPS. Once I drop off packages at the post office they are no longer under my control or responsibility.

Please triple check your shipping and email address before placing your order. Cancellations due to incorrect and invalid addresses are NOT accepted.

If your order is returned back to us due to address issues, we are not responsible for additional shipping charges. You will be responsible for any additional shipping fees if you would like to have your order resent.

Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you received the wrong order so that we can assess and resolve the issue. Please note we can only correct your order within 3 days of your package being delivered. If you do not contact us within 3 days, we will unable to resolve the issue. Please be prepared to send photos for confirmation of issue.

Please contact us at flowersofjoe@yahoo.com for any other questions you have. Response will be received within 3 days.